Paper Title
Development of Business Intelligence (Dashboard) for Monitoring Performance

PT Saka Energi Indonesia (SAKA) is one of emerging Oil and Gas Company in Indonesia. SAKA is subsidiary Perusahaan Gas Negara (PGN), a State Owned Enterprise (BUMN) in downstream gas industry. Current situation users have difficulties in utilizing the data for monitoring each department performance due to many reasons. This research using DMAIC (Define, Measure, Analysis, Improve, and Control) Method. Measurement were conducted by semi-structured interview, Analysis of the data using Cause and effect (fishbone diagram) and Pareto concept. The improvement step supported as well by using “indirect” brainstorming by user. The Objective of the research is to investigate whether there are obstacles/problem for user in getting information they need from SAKA data in supporting their activities and finding solution to overcome the problems. The solution is expected to be a new platform for user. This project applies qualitative research method. Two recommendations were resulted, first is SAKA need to develop Business Intelligence (Dashboard), which can automatically retrieve data, pre-calculate, and presented to management as monitoring tools. Second is regarding the feature of the Dashboard. The dashboard shall be able to display detail data as well for the technical level Keywords - Business Intelligence, DMAIC, Ishikawa, Pareto