Analysis and Evaluation of the Public Responses to Traffic Congestion Pricing Schemes in Urban Streets
Traffic congestion pricing in urban streets is one of the most suitable options for solving the traffic problems and
environment pollutions in the cities of the country. Unlike its acceptable outcomes, there are problems concerning the
necessity to pay by the mass. Regarding the fact that public response in order to succeed in this strategy is so influential,
studying their response and behavior to get the feedback and improve the strategies is of great importance. In this study, a
questionnaire was used to examine the public reactions to the traffic congestion pricing schemes at the center of Tehran
metropolis and the factors involved in people’s decision making in accepting or rejecting the congestion pricing schemes
were assessed based on the data obtained from the questionnaire as well as the international experiences. Then, by analyzing
and comparing the schemes, guidelines to reduce public objections to them are discussed. The results of reviewing and
evaluating the public reactions show that all the pros and cons must be considered to guarantee the success of these projects.
Consequently, with targeted public education and consciousness-raising advertisements, prior to initiating a scheme and
ensuring the mechanism of the implementation after the start of the project, the initial opposition is reduced and, with the
gradual emergence of the real and tangible benefits of its implementation, users’ satisfaction will increase.
Keywords - Demand Management, Traffic Congestion Pricing, Public Acceptance, Public Objection.