Evaluating Employees' Performance in The Libyan Commercial Banks: An Exploratory Study
The aim of this study is to understand the underlying ways of performance evaluation system in the Libyan
commercial banks. In doing so, the study illumines the affect of contextual factors on the rehearsal of apprising employees.
Looking from an interpretive lens, it explores those factors that assist managers in Libya to take decisions about workers'
performance. Additionally, it explores how managers in Libya recognize the meaning of their work before and after the
political change in 2011. This study provides empirical insights of 40 managers at Libyan commercial banks. A qualitative
approach was employed; data was collected through semi-structured interviews, documentation and direct observation, and
thematic analysis was used in analysing the collected data. The findings reveal that employees were not very clear about the
purposes of their performance evaluation system, and the Libyan culture has an important role in the implementation of
management practices in organizations, including performance evaluation, as managers take their decisions based on their
relationships with their employees, whether friendship or family related.
Keywords - Evaluation Challenges, Problems, Performance Evaluation, Libya