Performance Management in Construction Projects
Construction industry plays a major role in the development and achieving milestones in the economy of a
country. Effective monitoring of the construction projects requires the integration and quantification of various aspects of
performance. The traditional performance indicators are Time, Cost and Quality. Most project control systems only consider
these indicators and ignore the factors such as project team satisfaction, safety, client satisfaction and cash flow. This study
shows how the project team satisfaction, client satisfaction, safety and cash flow affect performance indicators (Time, Cost
and Quality) of construction projects and recommend solutions to improve the performance of projects. In this research, an
attempt was made to find the effect of project team satisfaction, client satisfaction, safety and cash flow on performance
indicators of construction projects and to find the critical performance indicator affected by each factor (project team
satisfaction, client satisfaction, safety and cash flow). The research methodology consists of a detailed literature review
followed by data collection via a questionnaire survey and analysis of data and formulation of results. The study mainly
focused on building projects in Sri Lanka.
Keywords- Performance Management, Construction.