Studying The Relationship Between Strategies Of Conflict Management And Assertiveness Of Nurse Managers In Hospitals Affiliated To Shiraz Medical Science University
Objective: the present research aims to study the relationship between strategies of conflict management and assertiveness
of nurse managers in hospitals affiliated to Shiraz medical science university.
Method: this is a correlative research and 110 subjects were chosen among nurse managers in hospitals affiliated to Shiraz
medical science university and they completed Robbins questionnaire of conflict management styles (1991) and Aylin
Gamneril & Cheryl Ricky’s assertiveness questionnaire (1998). Data obtained from the questionnaires were tested using
correlation coefficient and multi-regression analysis.
Results: results showed that there is a significantly positive relationship between conflict management styles and
assertiveness of nurse managers in hospitals affiliated to Shiraz medical science university and simultaneous regression
indicated that 25.3% of changes in assertiveness of managers can be explained based on conflict management styles and
compromising style or competing style play the highest roles in prediction of assertiveness of managers.
Conclusion: strategies of conflict management play important roles in assertiveness of nurse managers in hospitals affiliated
to medical science university.
Keywords- Conflict, Strategies Of Conflict Management, Assertiveness, Nurse Managers