Management Information System For Performance Evaluation of Organization, Based on the Balanced Scorecard Method
The questions are: how and why managers are unresponsive to management information systems and does
management information system really affect organization? Management information systems are unified system of users
and machines to provide information in support of the operations, management and decision-making in the organization.
Balanced Scorecard as a performance measurement system that was proposed by Kaplan and Norton in 1992, by translating
the vision and strategy of the organization to understandable expressions prevent different impressions by aligning individual
and organizational goals to help the successful implementation of the strategy. The aim of the present study is applied in
terms of objective and descriptive-analytic in term of methodology. Given that, library approach was used to investigate the
effect of management information systems on the balanced scorecard. The results of the present study suggested that in the
present era information management system is more essential than ever for survival of an organization and has many effects
on the organization. In addition, very important effects of management information system (economic and structural effects)
on the balanced scorecard (financial, customer, internal processes, learning and development) are examined and effects such
as lowering the cost, reduction in the time, empowering human resources, flexibility, improvement in decision-making and
so on can be noted. A model was proposed that managers could use it for quick profitability and competition in competitive
markets that is aimed at any organization.
Index terms- Management information system, economic effects, Structural effects, Balanced Scorecard, Financial,
Customers, Internal processes, Learning and development.