Online Learning Experience of the Learners: Their Readiness, Expectations and Level of Satisfaction
Understanding the readiness and expectations of the e-learners is vital in the beginning of the online learning
experience for designing the process of e-learning and organizing the opportunities. Additionally, evaluating the satisfaction
levels of the e-learners will give feedback about learning process, which may affect the future plans of institutions about elearning.
From this point of view, this case study is carried out to examine the online learning experience of e-learners in
terms of their readiness, expectations and level of satisfaction. In the beginning of the e-learning, a scale of readiness and
satisfaction were handedon to the students enrolled a non-thesis programme at the department of Computer Education and
Instructional Technology. After completion of the semester in this programme, satisfaction scale was used to identify the
satisfaction level of the e-learners. Findings revealed that the readiness and expectation level of the e-learners were found to
be at the high level. Moreover, satisfaction of the e-learners was found to be at moderate level.
Keywords - e-learning, readiness, expectation, level of satisfaction