Paper Title
The Structural Relationship Between HRM Practices, Organizational Citizenship Behaviors, and Turnover Intention: A Case Study of a Civil Aviation Organization In Thailand
Abstract
HRM has moved from an administrative focus to a more business strategic focuses. Therefore, traditional HRM
functions have been transformed and to ensure that the HRM functions are creating value practices for the organizations.
There are many empirical pieces of evidence, which reveals that the HRM practices have influenced on employees’
behaviors in the organization. This quantitative study aims to explore the relationship between HRM practices on the
organization, employees’ organizational citizenship behaviors, and the turnover intention in the civil aviation organizations
in Thailand. This concept was drawn from the ability, motivation and opportunity theory, the social exchange theory, and the
attitude theory. The data was collected from the 258 employees in one of the civil aviation organization in Thailand and will
be analyzed with structural equation modeling. The findings reveal that staffing has positively influenced on OCB and
organizational support has negatively influenced on turnover intention. This results will be contributed to HRM practices in
the civil aviation organization in Thailand.
Index Terms- HRM practices, organizational citizenship behavior, turnover intention, civil aviation organization