International Journal of Management and Applied Science (IJMAS)
current issues
Volume-4,Issue-8  ( Aug, 2018 )
Past issues
  1. Volume-4,Issue-8  ( Aug, 2018 )
  2. Volume-4,Issue-7  ( Jul, 2018 )
  3. Volume-4,Issue-6  ( Jun, 2018 )
  4. Volume-4,Issue-5  ( May, 2018 )
  5. Volume-4,Issue-4  ( Apr, 2018 )
  6. Volume-4,Issue-3  ( Mar, 2018 )
  7. Volume-4,Issue-2  ( Feb, 2018 )
  8. Volume-4,Issue-1  ( Jan, 2018 )
  9. Volume-3,Issue-12  ( Dec, 2017 )
  10. Volume-3,Issue-11  ( Nov, 2017 )

Statistics report
Nov. 2018
Submitted Papers : 80
Accepted Papers : 10
Rejected Papers : 70
Acc. Perc : 12%
Issue Published : 54
Paper Published : 3316
No. of Authors : 6857
  Journal Paper




Paper Title :
Challenges and Opportunities of Information Service Management for Supporting Educational Management System

Author :Somruay Apichatibutarapong

Article Citation :Somruay Apichatibutarapong , (2018 ) " Challenges and Opportunities of Information Service Management for Supporting Educational Management System " , International Journal of Management and Applied Science (IJMAS) , pp. 81-83, Volume-4,Issue-4

Abstract : Information technology and management impel a strong influence not only to empower business management but also rapidly changing for education management. An Information Technology Service Management (ITSM) is a way with focus on process and how to create service quality. ITSM is a set of processes that merge to guarantee the quality of IT services. In addition, ITSM is a challenges and opportunities way to support and increase performance for educational management processes, activities and roles of IT delivery. This research studies the usage of ITSM for supporting educational management system and assesses the quality and satisfaction of applications for supporting system in education management. The quantitative approach was used to investigate the quality and satisfaction for education management supported application based on 35 staff of Ministry of Education. The research indicated that the expansion of ITSM for education management not only challenges and opportunities to users’ working but also comprehension significance of ITSM. Moreover, the study was revealed that the quality of educational management supporting applications is on effective level and staff’s satisfaction is highly satisfied level. Index Terms - Education Management, Education supporting application, Information Technology Service Management, ITSM model.

Type : Research paper

Indexed : Google Scholar


Copyright: © Institute of Research and Journals

| PDF |
Viewed - 25
| Published on 2018-06-23
   
   
IRAJ Other Journals
IJMAS updates
IJMAS -THANK YOU ALL FOR CONTRIBUTING YOUR PAPER TO IJMAS DECEMBER ISSUE.ALL AUTHORS ARE REQUESTED TO GET THEIR HARD COPY NOW.
The Conference World

JOURNAL SUPPORTED BY