Paper Title :Postgraduate Students’ Satisfaction with Library Resources and Services in Sri Lankan Universities (With Reference to Universities of Kelaniya, Ruhuna and Sri Jayawardenepura)
Author :A.S. Rubasinghe, Dilini Bodhinayaka
Article Citation :A.S. Rubasinghe ,Dilini Bodhinayaka ,
(2018 ) " Postgraduate Students’ Satisfaction with Library Resources and Services in Sri Lankan Universities (With Reference to Universities of Kelaniya, Ruhuna and Sri Jayawardenepura) " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 5-8,
Volume-4,Issue-5
Abstract : This research was carried out to examine the satisfaction of postgraduate students on available library resources
and services in the university libraries of Sri Lanka. The other objectives are to identify the frequency of usage of the library
by postgraduate students, types of resources and services that they use mostly and their requirements and suggestions to
overcome the hindrances while using library resources and services. The population of the study consisted 2054of registered
postgraduate students for the year 2016in the three selected universities. Calculated sample size was 327based on the
Krejcie and Morgan’s sample size determination table. 327Questionnaires were distributed using stratified random sampling
method. Data were analyzed using SPSS (Statistical Package of Social sciences/Version 22). Percentages and frequencies
were used for interpreting data. Findings revealed that most of the users were satisfied with the available library sources and
services. The respondents recommended enhancement the opportunity for remote access of available electronic resources
subscribed by the three selected university libraries. Furthermore, they suggested that the amount of books that can be
borrowed by the students should be increased.
Keywords - User satisfaction, Postgraduate students, University Libraries, Library resources and services
Type : Research paper
Published : Volume-4,Issue-5
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-12411
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Copyright: © Institute of Research and Journals
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Published on 2018-08-01 |
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