Paper Title :A Multi Dimensional Decision Maker Satisfaction Model
Author :Djamila Bouaissa, Rachid Chalal
Article Citation :Djamila Bouaissa ,Rachid Chalal ,
(2018 ) " A Multi Dimensional Decision Maker Satisfaction Model " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 121-125,
Volume-4,Issue-9
Abstract : The aim of this paper is to present and justify the construct of decision maker satisfaction as viewed under a
novel multidimensional vision. This construct is conceived by adapting information system (IS) user satisfaction. IS user
satisfaction is deducted from the literature as a multidimensional model affected by four dimensions: information quality,
system quality, user characteristics and service quality. The study of DSS User satisfaction allowed to identify three
components to take into consideration to adapt IS user satisfaction to DSS user satisfaction: DSS function, DSS as
interactive systems and decision making process as commonly described in Simon’s IDC model.
Keywords - IS/DSS evaluation, IS/DSS success, IS/DSS measurement, decision-maker satisfaction.
Type : Research paper
Published : Volume-4,Issue-9
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-13780
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Copyright: © Institute of Research and Journals
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Published on 2018-12-15 |
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