International Journal of Advances in Electronics and Computer Science ( IJAECS )
A highly rated peer reviewed monthly International Journal
Editor-in-Chief : Dr. P. Suresh
Contact Person : Technical Editor
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Publisher:IRAJ
ISSN (p): 2394-2835
Issues /Year :12
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Paper Detail


Paper Title
Research on Design a Patient Satisfaction Scoring Model

Abstract
The conflict between physicians and patients becomes more fierce which has developed into a complex social problem and has seriously threatened the stability and development of peaceful society in China. Many hospitals not only ensure their technology and equipment up-to-date, but also shift focus toward providing effective and high-quality care to patients. Patient Satisfaction Scoring System is one of the efforts to objectively reflect the quality of medical care and service and patients’ expectation and satisfaction. Therefore a trustworthy relationship between doctors and patients can be established. This paper reports our study on how to construct a Patient Satisfaction Scoring model to improve health-care and service of the two hospitals efficiently. Keywords - Patient Satisfaction Scoringmodel; Big Data Analytics; Medical care; physicians and patients relationship.


Author - Gangmin Li, Songhua Liu, Xuming Bai

Published : Volume-6,Issue-1  ( Jan, 2019 )


DOIONLINE Number - IJAECS-IRAJ-DOIONLINE-14845   View Here

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| Published on 2019-04-09
   
   
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