International Journal of Management and Applied Science (IJMAS)
.
current issues
Volume-5,Issue-7  ( Jul, 2019 )
Past issues
  1. Volume-5,Issue-7  ( Jul, 2019 )
  2. Volume-5,Issue-6  ( Jun, 2019 )
  3. Volume-5,Issue-5  ( May, 2019 )
  4. Volume-5,Issue-4  ( Apr, 2019 )
  5. Volume-5,Issue-3  ( Mar, 2019 )
  6. Volume-5,Issue-2  ( Feb, 2019 )
  7. Volume-5,Issue-1  ( Jan, 2019 )
  8. Volume-4,Issue-12  ( Dec, 2018 )
  9. Volume-4,Issue-11  ( Nov, 2018 )
  10. Volume-4,Issue-10  ( Oct, 2018 )

Statistics report
Sep. 2019
Submitted Papers : 80
Accepted Papers : 10
Rejected Papers : 70
Acc. Perc : 12%
Issue Published : 65
Paper Published : 4063
No. of Authors : 8344
  Journal Paper




Paper Title :
Factors of Quality of Providing Educational Administration Service Affecting of University Students

Author :Natnichar Kleebbuabarn, Weera Weerasophon, Jutarat Samoko

Article Citation :Natnichar Kleebbuabarn ,Weera Weerasophon ,Jutarat Samoko , (2017 ) " Factors of Quality of Providing Educational Administration Service Affecting of University Students " , International Journal of Management and Applied Science (IJMAS) , pp. 34-37, Volume-3,Issue-1

Abstract : This research work aimed to compare the satisfaction of the students who used the service and to study the factor of quality of providing educational administration services that affected the satisfaction of the students. The sample group included 375 Humanities and Social Sciences students at Suan Sunandha Rajabhat University. The data were analyzed by t- test, One-Way ANOVA, and Multiple Regression Analysis. The findings revealed that the students of different years had different satisfaction towards the service at the statistical significance level of .05. The 4th year students were more satisfied with the educational administration service than the 1st, 2nd and 3rd year students. In terms of quality of the educational administration service which included advance service provision, sufficiency of service provision and punctuality, the factors influenced the satisfaction of the students. These three factors could be used to anticipate the satisfaction of the students using the service, which was 65 percent. Keywords- quality of service , satisfaction

Type : Research paper


Copyright: © Institute of Research and Journals

| PDF |
Viewed - 47
| Published on 2017-03-10
   
   
IRAJ Other Journals
IJMAS updates
IJMAS -THANK YOU ALL FOR CONTRIBUTING YOUR PAPER TO IJMAS JULY ISSUE.ALL AUTHORS ARE REQUESTED TO GET THEIR HARD COPY NOW.
The Conference World
Facebook

JOURNAL SUPPORTED BY