International Journal of Management and Applied Science (IJMAS)
.
current issues
Volume-6,Issue-9  ( Sep, 2020 )
Past issues
  1. Volume-6,Issue-9  ( Sep, 2020 )
  2. Volume-6,Issue-8  ( Aug, 2020 )
  3. Volume-6,Issue-7  ( Jul, 2020 )
  4. Volume-6,Issue-6  ( Jun, 2020 )
  5. Volume-6,Issue-5  ( May, 2020 )
  6. Volume-6,Issue-4  ( Apr, 2020 )
  7. Volume-6,Issue-3  ( Mar, 2020 )
  8. Volume-6,Issue-2  ( Feb, 2020 )
  9. Volume-6,Issue-1  ( Jan, 2020 )
  10. Volume-5,Issue-12  ( Dec, 2019 )

Statistics report
Nov. 2020
Submitted Papers : 80
Accepted Papers : 10
Rejected Papers : 70
Acc. Perc : 12%
Issue Published : 79
Paper Published : 4492
No. of Authors : 9249
  Journal Paper




Paper Title :
A Critical Review of Influencing Factors For Patient Satisfaction With Reference to Hospital Management For Public Hospital

Author :Shilpa C. Shinde

Article Citation :Shilpa C. Shinde , (2017 ) " A Critical Review of Influencing Factors For Patient Satisfaction With Reference to Hospital Management For Public Hospital " , International Journal of Management and Applied Science (IJMAS) , pp. 128-130, Volume-3,Issue-1

Abstract : This paper focus to study of hospital marketing is a specialized field that deals with connecting patients, physicians, and hospitals. Patients nowadays are more aware and more quality conscious than before. It stands to reason that a high level of quality, which can translate into patient satisfaction, is important for a hospital. Consumer satisfaction is important to the hospital because it is generally assumed to be a significant determinant of repeat visit, positive word-of- mouth, and patients’ loyalty. Patients’ perceptions about health services seem to have been largely ignored by health care providers in developing countries. The important reasons to visit government hospitals are minimal charges, geographical proximity, recommended by their friends or relatives. Patients are found to be dissatisfied with the doctors’ checkup. Perceptions, especially about service quality, might shape confidence and subsequent behaviors of patients with regard to choice of hospitals. Keywords— Patients, Patients, Perception, Customer satisfaction.

Type : Research paper


Copyright: © Institute of Research and Journals

| PDF |
Viewed - 45
| Published on 2017-03-11
   
   
IRAJ Other Journals
IJMAS updates
IJMAS -THANK YOU ALL FOR CONTRIBUTING YOUR PAPER TO IJMAS DEC ISSUE. ALL AUTHORS ARE REQUESTED TO GET THEIR HARD COPY NOW.
The Conference World
Facebook

JOURNAL SUPPORTED BY