International Journal of Management and Applied Science (IJMAS)
current issues
Volume-4,Issue-8  ( Aug, 2018 )
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Statistics report
Nov. 2018
Submitted Papers : 80
Accepted Papers : 10
Rejected Papers : 70
Acc. Perc : 12%
Issue Published : 54
Paper Published : 3316
No. of Authors : 6857
  Journal Paper




Paper Title :
The Influence of Strategic Planning of TQM on Performance Improvement “A Study Case of Libyan Airlines Company”

Author :Fatma Zehra Tan, Belkasim.Rafa. Elahmir

Article Citation :Fatma Zehra Tan ,Belkasim.Rafa. Elahmir , (2017 ) " The Influence of Strategic Planning of TQM on Performance Improvement “A Study Case of Libyan Airlines Company” " , International Journal of Management and Applied Science (IJMAS) , pp. 18-24, Volume-3,Issue-4

Abstract : The main objective of this study is to identify The Influence of Strategic planning of total quality management with its dimensions (the vision, the mission, the strategic objectives and the time) on performance improvement with its dimensions (The employees' satisfaction and improvement of employees' efficiency) of Libyan airlines. The sample of study consists some of the employees of the Libyan airlines company in Libya including heads of department, directors, and managers (200). In order to achieve the objectives of the study, the researcher designed a questionnaire consisting of (37) questions. Data were analyzed using relevant statistical methods, and the study relied descriptive analytical method. Keywords- TQM, Strategic Planning, Libyan Airlines

Type : Research paper

Indexed : Google Scholar


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