Paper Title :Conflict Management and Organisational Performance in Institutions of Higher Learning in South Eastern, Nigeria

Author :Alajekwu, Henry Nwabueze, Alajekwu, Udoka Bernard

Article Citation :Alajekwu ,Henry Nwabueze ,Alajekwu ,Udoka Bernard , (2017 ) " Conflict Management and Organisational Performance in Institutions of Higher Learning in South Eastern, Nigeria " , International Journal of Management and Applied Science (IJMAS) , pp. 48-52, Volume-3,Issue-10

Abstract : This study investigates how properly managed conflict can improve performance of institutions of higher learning in Nigeria. Descriptive research design was adopted for the study. The sample comprised 1,200 respondents from all the government owned universities in south eastern Nigeria. The instrument for data collection was a 22-item structured Likerttype questionnaire found reliable with a Crombach Alpha coefficient of 0.78. The research questions were answered with the frequency tables and percentages with SPSS software version 20. The results show that organizational conflict between teaching-staff and school administrators, students and teaching-staff, students and school administrators; and students and non-teaching staff have no significant positive relationship on the performance of institutions of higher learning in south eastern Nigeria. It is then recommended among others that in the events of any organizational conflict, the personalities involved in the activities should not be attacked, instead, the problem should be the focus. Keywords- Conflict Management, Institutions of Higher Learning, Organizational Performance, Nigeria.

Type : Research paper

Published : Volume-3,Issue-10

	|		PDF	|	Viewed - 57	|	Published on 2018-01-03