Paper Title
Damrongtham Centre the Mechanisms and Processes of Government to Resolve the Public Petition
Abstract
Damrongtham centre, a new public agency, is one of the most important centre for general public to submit
petition. The purposes of this research were to study the mechanism and process of government to resolve the public
petition, to study the management effectiveness of Damrangtham center, and to study the factors influencing the
effectiveness of the role, policy, and regulations on sustainable industrial development in Thailand. This was a qualitative
research technique by utilizing documentary research, in-depth interview, and non-participant observation. Key informants
were selected from 20 of public and government officials who were involved in the petition process. The benefits of this
research included the understanding of management effectiveness of Damrongtham center, understand factors influencing
the management effectiveness as well as the recommendation to improve the management of Damrongtham centre in the
future.
Keywords- Damrongtham Centre, Public Petition, Government