Paper Title :Method for Defining Strategic Processes and Indicators of Performance in Business Processes of the Brazilian Government
Author :Daniel Souza Coelho
Article Citation :Daniel Souza Coelho ,
(2018 ) " Method for Defining Strategic Processes and Indicators of Performance in Business Processes of the Brazilian Government " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 35-40,
Volume-4,Issue-2
Abstract : Managing the quality of information technology business processes is a great challenge for organizations. This
research proposes the application of a method to define strategic processes of information technology and select indicators for
these processes, aiming the performance management of the strategic information technology business processes in a Brazilian
federal institution of education.
Index Terms - business process management, indicators, information technology
Type : Research paper
Published : Volume-4,Issue-2
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-10914
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Copyright: © Institute of Research and Journals
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Published on 2018-04-05 |
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