Paper Title :A Modelling and Improvement of Patient Flow Chart in a Breast Cancer Center
Author :Hatice Camgoz-Akdag, Duygu Arsoy-Ilikan
Article Citation :Hatice Camgoz-Akdag ,Duygu Arsoy-Ilikan ,
(2018 ) " A Modelling and Improvement of Patient Flow Chart in a Breast Cancer Center " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 51-60,
Volume-4,Issue-2
Abstract : The aim of this paper is to establish the patient flow diagram of a breast cancer center in a private hospital in
Turkey and to decrease the current waiting time of patients by applying specific scenarios. With the help of the patient flow
diagram and practices applied the aim of the model is to increase the degree of welfare of patients and hospital personnel, t o
ensure that the resources are efficiently and effectively used, as well as minimizing the financial loss by decreasing the idle
time spent in unnecessary queues.The patient flow diagram of the breast cancer center is modeled by means of commercial
software ARENA. Discrete event simulations in ARENA are performed by using recorded data to find bottleneck of the
system. Patients’ queues are chosen as performance criteria. Various scenarios are derived to obtain a significant decrease of
waiting time.The results showed that most of the performance criteria gave a significant difference compared to the actual
situation whereas some of them are insignificant. Finally, the scenario, which gave the highest improvement,was chosen as
the critical improvement scenario for the breast cancer center patient flow system. The increased demand versus insufficient
sources caused in healthcare services due to poor quality with long queues during the diagnosis and treatment process,
collection of data was the biggest challenge faced during observation. This model can only be used if adapted to processes of
other cancer types, other breast cancer centers or any other unit in a hospital.This paper is giving an example of a current and
future value stream map showing step by step where the bottlenecks are and how it can be improved and what specific
benefits it will bring to the healthcare system specifically to breast center. It will be useful for both academicians and
practitioners on how to apply lean to healthcare.
Keywords - Arena, Simulation, Breast Cancer Center, Patient Flow Diagram.
Type : Research paper
Published : Volume-4,Issue-2
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-11035
View Here
Copyright: © Institute of Research and Journals
|
|
| |
|
PDF |
| |
Viewed - 53 |
| |
Published on 2018-04-06 |
|