Paper Title :Hotel Experiences of Disable Guests: A Short Review
Author :Maggie Chong, Ahmad Azmi M.Ariffin
Article Citation :Maggie Chong ,Ahmad Azmi M.Ariffin ,
(2017 ) " Hotel Experiences of Disable Guests: A Short Review " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 60-62,
Volume-3,Issue-9
Abstract : The hotel experience of guests may vary according to their personal needs. This article highlighted the service
encounters and experiences of disable people during their hotel stays with special focus on the deaf guests. The review starts
with understanding the characteristics profiling of disable people and follows with core issues they are facing in the context
of tourism industry in general as well as hotel or accommodation sector in specific. The article finally elaborates on the hotel
experiences of deaf people which is the focus of this article
Keywords: Hotel Marketing, Tourists Experiences, Disable Tourists
Type : Research paper
Published : Volume-3,Issue-9
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-9290
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Copyright: © Institute of Research and Journals
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Published on 2017-11-23 |
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