Paper Title :Dimensionality of Hotel Experiences among Deaf Guests
Author :Ahmad Azmi M.Ariffin, Maggie Chong
Article Citation :Ahmad Azmi M.Ariffin ,Maggie Chong ,
(2017 ) " Dimensionality of Hotel Experiences among Deaf Guests " ,
International Journal of Management and Applied Science (IJMAS) ,
pp. 23-28,
Volume-3,Issue-9
Abstract : This article discusses the six core dimensions of hotel service experiences in the context of deaf hotel guests. The
six dimensions are trust, convenience, safety, reliability, satisfaction and communication. This article also elaborated on the
implications of the dimensionality to the practice as well as to the general public. Finally, recommendation for future
research are outlined.
Keywords - Hotel Marketing, Tourists Experiences, Disable Tourists
Type : Research paper
Published : Volume-3,Issue-9
DOIONLINE NO - IJMAS-IRAJ-DOIONLINE-9318
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Copyright: © Institute of Research and Journals
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Published on 2017-11-23 |
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